Lodge Reception & Bookings Coordinator

You'll handle check-ins, bookings and questions at an airport hotel in Vanderbijlpark. If you learn fast and don't mind being shown things twice, you'll settle in within a few weeks.

The site is in Vanderbijlpark; early starts mean public transport timing matters, so check your route before applying. You'll start with a short induction before working on your own.

• Manage OTA bookings coming in from online travel channels.
• Check guests in and out on Opera or Protel, and scan IDs and passports.
• Allocate rooms and pass early check-ins to housekeeping.
• Handle complaints at the desk and log them for the duty manager.
• Balance your cash float and card slips before handover.
• Quote flights, car hire and holiday packages on a GDS such as Amadeus or Galileo.

• Calm with an unhappy guest at 11pm
• Honest with cash and card payments
• You can work rotating shifts, including nights
• A hospitality or tourism diploma, or 1 year at a hotel front desk

• Night-shift allowance
• Discounted stays across the group
• Paid system training in the first month

• Add a line on shift flexibility: front offices shortlist people who can cover nights.
• Hotels phone applicants to hear how they sound, so answer unknown numbers politely while you are job hunting.