how2apply

Mall Control Room Operator

How2Apply Talent Network

Ballito, KwaZulu-Natal

Full-time

Posted 1 hour ago

Full-time Security PSIRA Grade C

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Job Description

Sharp eyes and a calm voice are the tools of the trade at a vehicle tracking control centre in Ballito. This role rewards consistency more than flash.

Home base is a vehicle tracking control centre on the Ballito side of KwaZulu-Natal.

The work, day to day

Report camera faults and offline sites to the technicians
Dispatch the nearest response vehicle over the radio
Monitor live CCTV feeds and zoom in on suspicious movement
Pull and save video footage for incident investigations
Keep call-out times and client passwords up to date

Must-haves

No criminal convictions (vetting is done before you start)
Matric
Clear speaking voice on radio and phone
Good memory for sites, streets and procedures
Able to stay focused through 12-hour day and night shifts

What you get

Shift allowance for nights
Training on the monitoring software
Path to senior controller or supervisor

Applying, step by step

Make sure the role, the hours and working in Ballito really suit you before you apply.
Get these ready, because shortlisted people are asked for them straight away: matric certificate and certified ID plus computer course certificate if you have one.
Send your details with the form below. Add one or two lines about similar work you've done.
Watch for a call or WhatsApp from How2Apply over the next 5 working days.

Your application joins the How2Apply talent pool for this role, and we put shortlisted people forward to employers hiring in and around Ballito.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

Tips to get shortlisted

Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.
Mention any software you have used: alarm monitoring, CCTV or even call centre systems. Control rooms need people who learn screens fast.