Mall Control Room Operator

From a chair in a shopping mall security office in Bethlehem, you guide officers in the field to where they are needed. Bring a calm head on busy days and you'll be fine.

You'll be based at a shopping mall security office in Bethlehem. Living nearby, or on a taxi route to it, really helps. Weekend work is on a roster, so you won't be on every weekend.

• Hand over open incidents clearly at shift change
• Dispatch the nearest response vehicle over the radio
• Keep call-out times and client passwords up to date
• Track stolen vehicles on the map and guide recovery teams
• Report camera faults and offline sites to the technicians

• Clear speaking voice on radio and phone
• Able to stay focused through 12-hour day and night shifts
• Computer literate and quick on a keyboard
• Matric
• Good memory for sites, streets and procedures

• CCTV operator short course
• Speaking more than one local language

• Training on the monitoring software
• Path to senior controller or supervisor
• Indoor, air-conditioned work environment

• Show you can stay alert at night. If you have done night shift before without problems, say so.
• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.