Mall Control Room Operator

From a chair in a shopping mall security office in Polokwane, you guide officers in the field to where they are needed. If you like clear targets and knowing where you stand, this is for you.

The site is in Polokwane; early starts mean public transport timing matters, so check your route before applying.

• Pull and save video footage for incident investigations
• Report camera faults and offline sites to the technicians
• Track stolen vehicles on the map and guide recovery teams
• Talk down intruders over on-site speakers when the system allows
• Keep call-out times and client passwords up to date
• Answer alarm signals and phone clients to verify them

• Matric
• Able to stay focused through 12-hour day and night shifts
• Good memory for sites, streets and procedures
• PSIRA registration, Grade C or higher
• Computer literate and quick on a keyboard

• Path to senior controller or supervisor
• Shift allowance for nights
• Indoor, air-conditioned work environment
• Training on the monitoring software

• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.
• Show you can stay alert at night. If you have done night shift before without problems, say so.