Mall Control Room Operator

Night or day, a shopping mall security office in Pretoria East never switches off, and neither does your focus on shift. You'll work with a small crew, so being easy to work with matters as much as skill.

You'll report in Pretoria East. Relocation is not covered for this one.

• Track stolen vehicles on the map and guide recovery teams
• Hand over open incidents clearly at shift change
• Monitor live CCTV feeds and zoom in on suspicious movement
• Talk down intruders over on-site speakers when the system allows
• Keep call-out times and client passwords up to date
• Report camera faults and offline sites to the technicians

• No criminal convictions (vetting is done before you start)
• Clear speaking voice on radio and phone
• Able to stay focused through 12-hour day and night shifts
• Matric

• CCTV operator short course
• Experience on a CCTV or alarm monitoring platform

• Path to senior controller or supervisor
• Indoor, air-conditioned work environment
• Shift allowance for nights
• Training on the monitoring software

• Mention any software you have used: alarm monitoring, CCTV or even call centre systems. Control rooms need people who learn screens fast.
• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.