Medical Aid Claims Administrator – Entry Level

You'll keep the front of a specialist orthopaedic rooms in Cape Town CBD organised so the doctors can focus on patients. Good for someone who wants to build a solid track record they can put on their CV.

The site is in Cape Town CBD; early starts mean public transport timing matters, so check your route before applying. Overtime comes up in peak season and is paid.

• Book appointments and manage the doctor's diary on the practice software
• Submit claims electronically and work through the rejection report daily
• Code consultations and procedures with ICD-10 and CCSA or NHRPL tariffs
• Answer the phones and send clinical questions to the right nurse or doctor
• Send monthly statements and age the debtors book
• Keep patient records locked and share them only with written consent

• Experience on a practice system such as GoodX, Elixir, Medinol or Healthbridge
• Matric
• Friendly on the phone and firm about outstanding accounts
• At least 2 years in a medical practice, hospital or billing bureau
• You keep patient information private, every time
• Sound knowledge of ICD-10 coding and medical aid tariff codes

• Experience with hospital case management and pre-auth
• Bookkeeping basics or Pastel knowledge for practice accounts
• Worked for a specialist discipline such as radiology, anaesthesia or orthopaedics

• Normal practice hours with most weekends off
• Free medical consultations for staff at some practices
• Bonus linked to collections at billing bureaus
• Parking on site

• Keep your cover note short and error-free; front desk jobs are judged on how neatly you communicate.
• Name the billing software you know in your CV headline; practices want someone who needs no system training.