Medical Aid Claims Administrator – Permanent

You'll keep the front of a specialist orthopaedic rooms in Vanderbijlpark organised so the doctors can focus on patients. It suits someone who likes knowing exactly what a good day's work looks like.

The site is in Vanderbijlpark; early starts mean public transport timing matters, so check your route before applying. The first two weeks are spent shadowing someone experienced.

• Open patient files and capture consent forms in line with POPIA
• Submit claims electronically and work through the rejection report daily
• Take payments, issue receipts and balance the cash-up at close
• Book appointments and manage the doctor's diary on the practice software
• Answer the phones and send clinical questions to the right nurse or doctor
• Send monthly statements and age the debtors book
• Code consultations and procedures with ICD-10 and CCSA or NHRPL tariffs

• Matric
• At least 2 years in a medical practice, hospital or billing bureau
• Friendly on the phone and firm about outstanding accounts
• Experience on a practice system such as GoodX, Elixir, Medinol or Healthbridge
• Confident with Excel and email
• Sound knowledge of ICD-10 coding and medical aid tariff codes

• Understanding of how HPCSA practitioner and BHF practice numbers are used on claims
• Experience with hospital case management and pre-auth

• Parking on site
• Free medical consultations for staff at some practices
• Bonus linked to collections at billing bureaus
• Normal practice hours with most weekends off

• Name the billing software you know in your CV headline; practices want someone who needs no system training.
• Give numbers if you can, such as your rejection rate or how much you cut the 90-day debtors.