Medical Aid Claims Administrator – Experienced

Patients meet you first at this private hospital admissions office in White River, so calm and clear matters. If you learn fast and don't mind being shown things twice, you'll settle in within a few weeks.

Home base is a private hospital admissions office on the White River side of Mpumalanga. Start date: as soon as possible for the right person.

• Take payments, issue receipts and balance the cash-up at close
• Send monthly statements and age the debtors book
• Check medical aid membership and benefits before each consultation
• Answer the phones and send clinical questions to the right nurse or doctor
• Code consultations and procedures with ICD-10 and CCSA or NHRPL tariffs
• Open patient files and capture consent forms in line with POPIA
• Book appointments and manage the doctor's diary on the practice software

• Experience on a practice system such as GoodX, Elixir, Medinol or Healthbridge
• Sound knowledge of ICD-10 coding and medical aid tariff codes
• Matric
• At least 2 years in a medical practice, hospital or billing bureau
• You keep patient information private, every time

• Medical terminology or clinical coding certificate
• Understanding of how HPCSA practitioner and BHF practice numbers are used on claims

• Parking on site
• Free medical consultations for staff at some practices
• Bonus linked to collections at billing bureaus
• Normal practice hours with most weekends off

• Keep your cover note short and error-free; front desk jobs are judged on how neatly you communicate.
• Name the billing software you know in your CV headline; practices want someone who needs no system training.