Medical Front Desk Administrator (GP Practice)

Patients meet you first at this medical billing bureau in Atlantis, so calm and clear matters. Someone who likes a bit of variety, but also likes doing things the right way, will enjoy this.

Location: Atlantis, Western Cape. Applicants who already live in the area get looked at first.

• Take payments, issue receipts and balance the cash-up at close
• Keep patient records locked and share them only with written consent
• Answer the phones and send clinical questions to the right nurse or doctor
• Open patient files and capture consent forms in line with POPIA
• Check medical aid membership and benefits before each consultation

• Experience on a practice system such as GoodX, Elixir, Medinol or Healthbridge
• Matric
• You keep patient information private, every time
• Sound knowledge of ICD-10 coding and medical aid tariff codes
• At least 2 years in a medical practice, hospital or billing bureau

• Worked for a specialist discipline such as radiology, anaesthesia or orthopaedics
• Experience with hospital case management and pre-auth
• Understanding of how HPCSA practitioner and BHF practice numbers are used on claims

• Normal practice hours with most weekends off
• Parking on site
• Bonus linked to collections at billing bureaus
• Free medical consultations for staff at some practices

• Specialist rooms care about the discipline, so say if you've coded for surgeons, anaesthetists or radiologists.
• Name the billing software you know in your CV headline; practices want someone who needs no system training.