Medical Front Desk Administrator (GP Practice)

Patients meet you first at this private hospital admissions office in Ballito, so calm and clear matters. It's a practical job: you'll see what you got done before you go home.

The work is in Ballito, KwaZulu-Natal, so you'll need a reliable way to get there every day. You'll start with a short induction before working on your own.

• Send monthly statements and age the debtors book
• Chase short payments with medical schemes and patients
• Take payments, issue receipts and balance the cash-up at close
• Request pre-authorisation for scans, procedures and admissions
• Answer the phones and send clinical questions to the right nurse or doctor

• Sound knowledge of ICD-10 coding and medical aid tariff codes
• You keep patient information private, every time
• Matric
• Confident with Excel and email
• At least 2 years in a medical practice, hospital or billing bureau

• Understanding of how HPCSA practitioner and BHF practice numbers are used on claims
• Worked for a specialist discipline such as radiology, anaesthesia or orthopaedics
• Experience with hospital case management and pre-auth

• Free medical consultations for staff at some practices
• Normal practice hours with most weekends off
• Parking on site
• Bonus linked to collections at billing bureaus

• Give numbers if you can, such as your rejection rate or how much you cut the 90-day debtors.
• Specialist rooms care about the discipline, so say if you've coded for surgeons, anaesthetists or radiologists.