Medical Front Desk Administrator (GP Practice)

You'll keep the front of a specialist orthopaedic rooms in Bloemfontein organised so the doctors can focus on patients. It's the kind of job where doing the basics well every day gets you noticed.

This post is Bloemfontein-based, with most of your time spent at a specialist orthopaedic rooms. Shifts rotate, so you'll need to be flexible about days and nights.

• Take payments, issue receipts and balance the cash-up at close
• Open patient files and capture consent forms in line with POPIA
• Book appointments and manage the doctor's diary on the practice software
• Keep patient records locked and share them only with written consent
• Request pre-authorisation for scans, procedures and admissions
• Code consultations and procedures with ICD-10 and CCSA or NHRPL tariffs
• Chase short payments with medical schemes and patients

• Experience on a practice system such as GoodX, Elixir, Medinol or Healthbridge
• Friendly on the phone and firm about outstanding accounts
• Confident with Excel and email
• Sound knowledge of ICD-10 coding and medical aid tariff codes

• Understanding of how HPCSA practitioner and BHF practice numbers are used on claims
• Worked for a specialist discipline such as radiology, anaesthesia or orthopaedics
• Bookkeeping basics or Pastel knowledge for practice accounts

• Normal practice hours with most weekends off
• Bonus linked to collections at billing bureaus
• Parking on site
• Free medical consultations for staff at some practices

• Specialist rooms care about the discipline, so say if you've coded for surgeons, anaesthetists or radiologists.
• Name the billing software you know in your CV headline; practices want someone who needs no system training.