Medical Front Desk Administrator (GP Practice)

You'll keep the front of a busy general practice in Burgersfort organised so the doctors can focus on patients. It's a practical job: you'll see what you got done before you go home.

This post is Burgersfort-based, with most of your time spent at a busy general practice.

• Submit claims electronically and work through the rejection report daily
• Answer the phones and send clinical questions to the right nurse or doctor
• Code consultations and procedures with ICD-10 and CCSA or NHRPL tariffs
• Chase short payments with medical schemes and patients
• Check medical aid membership and benefits before each consultation

• Sound knowledge of ICD-10 coding and medical aid tariff codes
• Matric
• Confident with Excel and email
• Friendly on the phone and firm about outstanding accounts
• You keep patient information private, every time
• Experience on a practice system such as GoodX, Elixir, Medinol or Healthbridge

• Understanding of how HPCSA practitioner and BHF practice numbers are used on claims
• Bookkeeping basics or Pastel knowledge for practice accounts

• Bonus linked to collections at billing bureaus
• Normal practice hours with most weekends off
• Parking on site
• Free medical consultations for staff at some practices

• Name the billing software you know in your CV headline; practices want someone who needs no system training.
• Keep your cover note short and error-free; front desk jobs are judged on how neatly you communicate.