Medical Front Desk Administrator (GP Practice)

At a dental practice in eMalahleni, your job is clean files, correct codes and money that comes in on time. Bring a calm head on busy days and you'll be fine.

Location: eMalahleni, Mpumalanga. Applicants who already live in the area get looked at first. There's a probation period of three months before the contract is confirmed.

• Check medical aid membership and benefits before each consultation
• Book appointments and manage the doctor's diary on the practice software
• Request pre-authorisation for scans, procedures and admissions
• Open patient files and capture consent forms in line with POPIA
• Send monthly statements and age the debtors book
• Keep patient records locked and share them only with written consent
• Submit claims electronically and work through the rejection report daily

• Sound knowledge of ICD-10 coding and medical aid tariff codes
• At least 2 years in a medical practice, hospital or billing bureau
• You keep patient information private, every time
• Experience on a practice system such as GoodX, Elixir, Medinol or Healthbridge
• Matric
• Friendly on the phone and firm about outstanding accounts

• Bonus linked to collections at billing bureaus
• Parking on site
• Normal practice hours with most weekends off
• Free medical consultations for staff at some practices

• Give numbers if you can, such as your rejection rate or how much you cut the 90-day debtors.
• Name the billing software you know in your CV headline; practices want someone who needs no system training.