Medical Front Desk Administrator (GP Practice)

Every claim you code correctly at this busy general practice in Epping gets paid faster. If you learn fast and don't mind being shown things twice, you'll settle in within a few weeks.

The work is in Epping, Western Cape, so you'll need a reliable way to get there every day. You'll start with a short induction before working on your own.

• Book appointments and manage the doctor's diary on the practice software
• Keep patient records locked and share them only with written consent
• Submit claims electronically and work through the rejection report daily
• Open patient files and capture consent forms in line with POPIA
• Request pre-authorisation for scans, procedures and admissions

• Experience on a practice system such as GoodX, Elixir, Medinol or Healthbridge
• At least 2 years in a medical practice, hospital or billing bureau
• Matric
• You keep patient information private, every time
• Friendly on the phone and firm about outstanding accounts

• Understanding of how HPCSA practitioner and BHF practice numbers are used on claims
• Bookkeeping basics or Pastel knowledge for practice accounts

• Parking on site
• Free medical consultations for staff at some practices
• Bonus linked to collections at billing bureaus
• Normal practice hours with most weekends off

• Keep your cover note short and error-free; front desk jobs are judged on how neatly you communicate.
• Name the billing software you know in your CV headline; practices want someone who needs no system training.