Medical Front Desk Administrator (GP Practice)

You'll keep the front of a busy general practice in Fourways organised so the doctors can focus on patients. People who do well here are steady, honest and not scared to ask when something is unclear.

This post is Fourways-based, with most of your time spent at a busy general practice.

• Open patient files and capture consent forms in line with POPIA
• Request pre-authorisation for scans, procedures and admissions
• Send monthly statements and age the debtors book
• Keep patient records locked and share them only with written consent
• Answer the phones and send clinical questions to the right nurse or doctor

• Sound knowledge of ICD-10 coding and medical aid tariff codes
• You keep patient information private, every time
• Matric
• Experience on a practice system such as GoodX, Elixir, Medinol or Healthbridge

• Experience with hospital case management and pre-auth
• Worked for a specialist discipline such as radiology, anaesthesia or orthopaedics

• Bonus linked to collections at billing bureaus
• Parking on site
• Normal practice hours with most weekends off
• Free medical consultations for staff at some practices

• Specialist rooms care about the discipline, so say if you've coded for surgeons, anaesthetists or radiologists.
• Keep your cover note short and error-free; front desk jobs are judged on how neatly you communicate.