Medical Front Desk Administrator (GP Practice)

You'll keep the front of a radiology group in Paarl organised so the doctors can focus on patients. It's the kind of job where doing the basics well every day gets you noticed.

You'll be based at a radiology group in Paarl. Living nearby, or on a taxi route to it, really helps. Start is planned for the beginning of next month.

• Keep patient records locked and share them only with written consent
• Send monthly statements and age the debtors book
• Take payments, issue receipts and balance the cash-up at close
• Request pre-authorisation for scans, procedures and admissions
• Chase short payments with medical schemes and patients
• Book appointments and manage the doctor's diary on the practice software

• Confident with Excel and email
• Experience on a practice system such as GoodX, Elixir, Medinol or Healthbridge
• You keep patient information private, every time
• Friendly on the phone and firm about outstanding accounts
• Sound knowledge of ICD-10 coding and medical aid tariff codes
• Matric

• Medical terminology or clinical coding certificate
• Bookkeeping basics or Pastel knowledge for practice accounts
• Worked for a specialist discipline such as radiology, anaesthesia or orthopaedics

• Normal practice hours with most weekends off
• Free medical consultations for staff at some practices
• Bonus linked to collections at billing bureaus

• Give numbers if you can, such as your rejection rate or how much you cut the 90-day debtors.
• Name the billing software you know in your CV headline; practices want someone who needs no system training.