Medical Front Desk Administrator (GP Practice)

You'll keep the front of a medical billing bureau in Vanderbijlpark organised so the doctors can focus on patients. It suits someone who likes knowing exactly what a good day's work looks like.

Home base is a medical billing bureau on the Vanderbijlpark side of Gauteng.

• Keep patient records locked and share them only with written consent
• Open patient files and capture consent forms in line with POPIA
• Send monthly statements and age the debtors book
• Code consultations and procedures with ICD-10 and CCSA or NHRPL tariffs
• Chase short payments with medical schemes and patients
• Submit claims electronically and work through the rejection report daily
• Request pre-authorisation for scans, procedures and admissions

• At least 2 years in a medical practice, hospital or billing bureau
• Friendly on the phone and firm about outstanding accounts
• Confident with Excel and email
• Sound knowledge of ICD-10 coding and medical aid tariff codes
• Experience on a practice system such as GoodX, Elixir, Medinol or Healthbridge

• Understanding of how HPCSA practitioner and BHF practice numbers are used on claims
• Worked for a specialist discipline such as radiology, anaesthesia or orthopaedics

• Free medical consultations for staff at some practices
• Parking on site
• Bonus linked to collections at billing bureaus

• Specialist rooms care about the discipline, so say if you've coded for surgeons, anaesthetists or radiologists.
• Give numbers if you can, such as your rejection rate or how much you cut the 90-day debtors.