Medical Front Desk Administrator (GP Practice)

Patients meet you first at this medical billing bureau in Vereeniging, so calm and clear matters. It's a practical job: you'll see what you got done before you go home.

You'll be based at a medical billing bureau in Vereeniging. Living nearby, or on a taxi route to it, really helps. Start date: as soon as possible for the right person.

• Keep patient records locked and share them only with written consent
• Open patient files and capture consent forms in line with POPIA
• Request pre-authorisation for scans, procedures and admissions
• Send monthly statements and age the debtors book
• Answer the phones and send clinical questions to the right nurse or doctor
• Chase short payments with medical schemes and patients

• Experience on a practice system such as GoodX, Elixir, Medinol or Healthbridge
• You keep patient information private, every time
• At least 2 years in a medical practice, hospital or billing bureau
• Confident with Excel and email

• Free medical consultations for staff at some practices
• Parking on site
• Normal practice hours with most weekends off
• Bonus linked to collections at billing bureaus

• Give numbers if you can, such as your rejection rate or how much you cut the 90-day debtors.
• Name the billing software you know in your CV headline; practices want someone who needs no system training.