Medical Front Desk Administrator (GP Practice)

Every claim you code correctly at this busy general practice in White River gets paid faster. It's a practical job: you'll see what you got done before you go home.

The site is in White River; early starts mean public transport timing matters, so check your route before applying. Overtime comes up in peak season and is paid.

• Answer the phones and send clinical questions to the right nurse or doctor
• Chase short payments with medical schemes and patients
• Send monthly statements and age the debtors book
• Keep patient records locked and share them only with written consent
• Code consultations and procedures with ICD-10 and CCSA or NHRPL tariffs

• Experience on a practice system such as GoodX, Elixir, Medinol or Healthbridge
• You keep patient information private, every time
• Friendly on the phone and firm about outstanding accounts
• Sound knowledge of ICD-10 coding and medical aid tariff codes
• Confident with Excel and email
• Matric

• Worked for a specialist discipline such as radiology, anaesthesia or orthopaedics
• Medical terminology or clinical coding certificate
• Bookkeeping basics or Pastel knowledge for practice accounts

• Normal practice hours with most weekends off
• Parking on site
• Free medical consultations for staff at some practices
• Bonus linked to collections at billing bureaus

• Specialist rooms care about the discipline, so say if you've coded for surgeons, anaesthetists or radiologists.
• Name the billing software you know in your CV headline; practices want someone who needs no system training.