Medical Front Desk Administrator (GP Practice)

At a busy general practice in Worcester, your job is clean files, correct codes and money that comes in on time. This role rewards consistency more than flash.

Home base is a busy general practice on the Worcester side of Western Cape.

• Request pre-authorisation for scans, procedures and admissions
• Chase short payments with medical schemes and patients
• Send monthly statements and age the debtors book
• Code consultations and procedures with ICD-10 and CCSA or NHRPL tariffs
• Keep patient records locked and share them only with written consent
• Check medical aid membership and benefits before each consultation
• Book appointments and manage the doctor's diary on the practice software

• Experience on a practice system such as GoodX, Elixir, Medinol or Healthbridge
• Friendly on the phone and firm about outstanding accounts
• Sound knowledge of ICD-10 coding and medical aid tariff codes
• Confident with Excel and email
• You keep patient information private, every time
• Matric

• Bonus linked to collections at billing bureaus
• Parking on site
• Normal practice hours with most weekends off
• Free medical consultations for staff at some practices

• Specialist rooms care about the discipline, so say if you've coded for surgeons, anaesthetists or radiologists.
• Name the billing software you know in your CV headline; practices want someone who needs no system training.