Night Auditor (City Hotel) – Fixed-Term

Guests at this beach resort in Epping meet you first, so the stay starts at your desk. It's a practical job: you'll see what you got done before you go home.

The work is in Epping, Western Cape, so you'll need a reliable way to get there every day. Start is planned for the beginning of next month.

• Take card pre-authorisations and settle folios at checkout.
• Allocate rooms and pass early check-ins to housekeeping.
• Handle complaints at the desk and log them for the duty manager.
• Answer booking emails and calls, and quote rates from the rate sheet.
• Manage OTA bookings coming in from online travel channels.

• Clear spoken and written English
• Calm with an unhappy guest at 11pm
• Matric
• A hospitality or tourism diploma, or 1 year at a hotel front desk

• Revenue or yield management exposure
• A foreign language such as German, French or Portuguese
• Opera PMS or Protel certificate

• Meals on duty and uniform supplied
• Night-shift allowance
• Paid system training in the first month
• Service charge share at some properties

• If you speak a foreign language, state your level honestly; many interviews switch languages mid-chat.
• Add a line on shift flexibility: front offices shortlist people who can cover nights.