Night Auditor (City Hotel) – Experienced

Running the front desk of a beach resort in Komani means calm service and a clean shift balance. You don't need to be the loudest person in the room, just the one others can count on.

You'll be based at a beach resort in Komani. Living nearby, or on a taxi route to it, really helps. Shifts rotate, so you'll need to be flexible about days and nights.

• Quote flights, car hire and holiday packages on a GDS such as Amadeus or Galileo.
• Take card pre-authorisations and settle folios at checkout.
• Handle complaints at the desk and log them for the duty manager.
• Allocate rooms and pass early check-ins to housekeeping.
• Balance your cash float and card slips before handover.

• Honest with cash and card payments
• Calm with an unhappy guest at 11pm
• You can work rotating shifts, including nights
• Confident on a computer and quick to learn a property system
• Matric
• Clear spoken and written English

• Opera PMS or Protel certificate
• A foreign language such as German, French or Portuguese

• Paid system training in the first month
• Service charge share at some properties
• Night-shift allowance
• Meals on duty and uniform supplied

• Add a line on shift flexibility: front offices shortlist people who can cover nights.
• Hotels phone applicants to hear how they sound, so answer unknown numbers politely while you are job hunting.