Off-Site Video Monitoring Operator – Entry Level

Night or day, a remote video monitoring centre in Lephalale never switches off, and neither does your focus on shift. People who do well here are steady, honest and not scared to ask when something is unclear.

Home base is a remote video monitoring centre on the Lephalale side of Limpopo. The first two weeks are spent shadowing someone experienced.

• Monitor live CCTV feeds and zoom in on suspicious movement
• Answer alarm signals and phone clients to verify them
• Report camera faults and offline sites to the technicians
• Hand over open incidents clearly at shift change
• Log every event and action on the monitoring software
• Pull and save video footage for incident investigations
• Track stolen vehicles on the map and guide recovery teams

• Matric
• No criminal convictions (vetting is done before you start)
• Clear speaking voice on radio and phone
• Good memory for sites, streets and procedures
• PSIRA registration, Grade C or higher
• Computer literate and quick on a keyboard

• Call centre work in the past
• CCTV operator short course
• Experience on a CCTV or alarm monitoring platform

• Path to senior controller or supervisor
• Training on the monitoring software
• Shift allowance for nights
• Indoor, air-conditioned work environment

• Mention any software you have used: alarm monitoring, CCTV or even call centre systems. Control rooms need people who learn screens fast.
• Show you can stay alert at night. If you have done night shift before without problems, say so.