Off-Site Video Monitoring Operator

From a chair in a shopping mall security office in Rosslyn, you guide officers in the field to where they are needed. Someone who likes a bit of variety, but also likes doing things the right way, will enjoy this.

The site is in Rosslyn; early starts mean public transport timing matters, so check your route before applying.

• Log every event and action on the monitoring software
• Dispatch the nearest response vehicle over the radio
• Keep call-out times and client passwords up to date
• Answer alarm signals and phone clients to verify them
• Hand over open incidents clearly at shift change

• Computer literate and quick on a keyboard
• Clear speaking voice on radio and phone
• PSIRA registration, Grade C or higher
• Able to stay focused through 12-hour day and night shifts
• Good memory for sites, streets and procedures
• Matric

• Call centre work in the past
• CCTV operator short course

• Training on the monitoring software
• Path to senior controller or supervisor
• Indoor, air-conditioned work environment
• Shift allowance for nights

• Mention any software you have used: alarm monitoring, CCTV or even call centre systems. Control rooms need people who learn screens fast.
• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.