Onsite IT Support Engineer (Corporate Office) – Immediate Start

You'll be the person who fixes it when laptops, printers and logins break at a hospital group in Alberton. It's the kind of job where doing the basics well every day gets you noticed.

This post is Alberton-based, with most of your time spent at a hospital group. Start is planned for the beginning of next month.

• Image, set up and hand over new laptops and desktops
• Troubleshoot Outlook, Teams and OneDrive problems for users
• Reset passwords and unlock accounts in Active Directory and Entra ID
• Keep the asset register up to date when equipment moves
• Visit branches or sites to fix issues that need hands on the machine
• Replace faulty hardware and log warranty claims with suppliers

• Able to log clear, complete ticket notes
• At least 1 year of help desk or desktop support (not needed for intern posts)
• Patient and friendly with non-technical users
• Matric plus an IT qualification, such as CompTIA A+ or an IT diploma
• Code B driver's licence and own car for field posts

• Experience with Intune or SCCM for device management
• ITIL Foundation
• Experience supporting point-of-sale or medical devices

• Travel allowance for field technicians
• Paid certification exams after probation
• Company laptop and cellphone
• Standby pay for after-hours cover

• Be ready for a practical test on a real laptop or a phone troubleshooting role-play.
• Describe the size of the environment you supported, such as "400 users across 6 branches".