Onsite IT Support Engineer (Corporate Office) – Experienced

Get hands-on support experience at a hospital group in Atlantis, from password resets to new laptop builds. Someone who likes a bit of variety, but also likes doing things the right way, will enjoy this.

You'll be based at a hospital group in Atlantis. Living nearby, or on a taxi route to it, really helps. Overtime comes up in peak season and is paid.

• Keep the asset register up to date when equipment moves
• Replace faulty hardware and log warranty claims with suppliers
• Image, set up and hand over new laptops and desktops
• Write short how-to guides for common user problems
• Reset passwords and unlock accounts in Active Directory and Entra ID

• Able to log clear, complete ticket notes
• Patient and friendly with non-technical users
• Working knowledge of Windows 10 and 11 and Microsoft 365
• Basic networking: IP addresses, DNS, DHCP and Wi-Fi

• ITIL Foundation
• CompTIA Network+ or Microsoft MD-102 certification

• Travel allowance for field technicians
• Clear path to second-line and systems roles
• Standby pay for after-hours cover
• Company laptop and cellphone

• Be ready for a practical test on a real laptop or a phone troubleshooting role-play.
• Describe the size of the environment you supported, such as "400 users across 6 branches".