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Outbound Collections Consultant (Retail Credit) – Permanent

How2Apply Talent Network

Centurion, Gauteng

Contract

Posted 6 hours ago

Contract Customer Service & Call Centre

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Job Description

Collections at a microlender call centre in Centurion is about firm, fair conversations and steady numbers. If you turn up on time and finish what you start, you'll fit in quickly.

This post is in Centurion (Gauteng). Please only apply if you can travel there daily.

What your day looks like

Record reasons for non-payment so the credit team can adjust policy.
Send written arrangements by SMS or email straight after each call.
Hand accounts over for legal action once internal steps are exhausted.
Track broken promises-to-pay and follow up within 48 hours.
Answer disputes about balances, interest and fees with a printed statement.
Report daily on rands collected, contacts made and arrangements set.

What you need

Registered, or willing to register, with the Council for Debt Collectors
Target-driven and comfortable with commission
Matric
You keep your tone respectful even when the debtor is not
At least 6 months in collections, sales or a call centre

On offer

Monthly incentives for the top three collectors
Council for Debt Collectors registration paid for you
Structured weekday hours with only occasional Saturdays

Applying, step by step

Read the "What you need" list above. If you tick most of it, go ahead and apply.
Get these ready, because shortlisted people are asked for them straight away: your Council for Debt Collectors registration, if you have one, last three payslips showing commission earned plus certified copy of your SA ID or work permit.
Send your details with the form below. Add one or two lines about similar work you've done.
Keep your phone on. Shortlisted applicants are contacted by call, SMS or WhatsApp within 9 working days.

Your application joins the How2Apply talent pool for this role, and we put shortlisted people forward to employers hiring in and around Centurion.

Applying is free. Nobody from How2Apply will ever ask you to pay for anything to get this job.

Tips to get shortlisted

Show your collection results as numbers (for example "collected R420 000 a month against a R350 000 target").
If you are already registered with the Council for Debt Collectors, put your registration number near the top of your CV.