how2apply

Outbound Collections Consultant (Retail Credit)

How2Apply Talent Network

Kempton Park, Gauteng

Full-time

Posted 1 hour ago

Full-time Customer Service & Call Centre

R7 500 – R10 750/month

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Job Description

Hit your collection targets at this debt collection agency in Kempton Park and your commission shows it. Someone who likes a bit of variety, but also likes doing things the right way, will enjoy this.

Location: Kempton Park, Gauteng. Applicants who already live in the area get looked at first.

The work, day to day

Negotiate payment arrangements and set up DebiCheck mandates.
Dial through your arrears book on the auto-dialler and confirm the debtor's identity.
Hand accounts over for legal action once internal steps are exhausted.
Record reasons for non-payment so the credit team can adjust policy.
Keep calls within the National Credit Act and the Debt Collectors Act rules.

What you need

Clear credit and criminal record
Matric
Target-driven and comfortable with commission
At least 6 months in collections, sales or a call centre

Nice if you have

Experience on a collections system such as Debtmaster or a dialler platform
A second South African language
Legal collections or attorney-firm background

What you get

Council for Debt Collectors registration paid for you
Uncapped monthly commission on collected rands
Structured weekday hours with only occasional Saturdays

How to apply

Read the "What you need" list above. If you tick most of it, go ahead and apply.
Get these ready, because shortlisted people are asked for them straight away: your Council for Debt Collectors registration, if you have one, your matric results, certified plus last three payslips showing commission earned.
Send your details with the form below. Add one or two lines about similar work you've done.
If you're shortlisted you'll hear from us within 6 working days, usually by phone.

How2Apply recruits for this position on behalf of hiring employers around Kempton Park; applications go into our talent pool and shortlisted candidates are introduced directly.

Applying is free. Nobody from How2Apply will ever ask you to pay for anything to get this job.

Tips to get shortlisted

Show your collection results as numbers (for example "collected R420 000 a month against a R350 000 target").
If you are already registered with the Council for Debt Collectors, put your registration number near the top of your CV.