Parts Interpreter (Counter & Workshop)

You'll be the link between customers and the workshop at the franchised car dealership in Pretoria East. People who do well here are steady, honest and not scared to ask when something is unclear.

You'll be based at a franchised car dealership in Pretoria East. Living nearby, or on a taxi route to it, really helps.

• Handle complaints calmly and find a fix with the workshop manager
• Count stock during cycle counts and year-end stocktake
• Invoice completed jobs and explain the invoice at collection
• Order stock and special parts, and follow up on back orders
• Open job cards and explain the work and cost before it starts
• Submit warranty claims with photos and technician reports
• Pick, pack and issue parts to technicians against job cards

• Good working knowledge of car parts and basic vehicle systems
• Computer literate with a dealer management system or parts software
• Calm and polite with customers, even when they are upset
• Matric, plus a motor industry background
• Code 08 licence

• Monthly CSI bonus for customer ratings
• Company uniform
• Paid brand training

• Mention which dealer management system or parts catalogue you have used. It cuts down your training time.
• For parts jobs, say how quickly you can find a part using the VIN. Some interviews include a quick lookup test.