Parts Interpreter (Counter & Workshop)

Book cars in, find the right part and keep customers informed at the truck and bus dealership in Umlazi. It's a practical job: you'll see what you got done before you go home.

This post is in Umlazi (KwaZulu-Natal). Please only apply if you can travel there daily.

• Open job cards and explain the work and cost before it starts
• Load bookings in the dealer management system
• Phone customers with extra work found and get approval in writing
• Count stock during cycle counts and year-end stocktake
• Book in vehicles, walk around with the customer and note existing damage

• Code 08 licence
• Computer literate with a dealer management system or parts software
• Good working knowledge of car parts and basic vehicle systems
• Calm and polite with customers, even when they are upset
• Matric, plus a motor industry background
• Accurate when capturing part numbers and prices

• Some mechanical training or a trade background
• Parts interpreter or service advisor course through merSETA
• Experience in a customer satisfaction survey-driven dealership

• Monthly CSI bonus for customer ratings
• Company uniform
• Paid brand training

• For parts jobs, say how quickly you can find a part using the VIN. Some interviews include a quick lookup test.
• Mention which dealer management system or parts catalogue you have used. It cuts down your training time.