Parts Manager (Franchised Dealership)

Book cars in, find the right part and keep customers informed at the aftermarket spares shop in Lephalale. People who do well here are steady, honest and not scared to ask when something is unclear.

The work is in Lephalale, Limpopo, so you'll need a reliable way to get there every day. Most weeks are 45 hours, in line with the BCEA.

• Look up part numbers in the electronic parts catalogue using the VIN
• Order stock and special parts, and follow up on back orders
• Book in vehicles, walk around with the customer and note existing damage
• Load bookings in the dealer management system
• Pick, pack and issue parts to technicians against job cards

• Good working knowledge of car parts and basic vehicle systems
• Accurate when capturing part numbers and prices
• Code 08 licence
• Calm and polite with customers, even when they are upset
• Matric, plus a motor industry background

• Brand-specific warranty system training
• Parts interpreter or service advisor course through merSETA

• Monthly CSI bonus for customer ratings
• Paid brand training
• Company uniform

• For parts jobs, say how quickly you can find a part using the VIN. Some interviews include a quick lookup test.
• Mention which dealer management system or parts catalogue you have used. It cuts down your training time.