Parts Salesperson (Aftermarket Spares) – Immediate Start

Book cars in, find the right part and keep customers informed at the motorcycle dealership in Benoni. Someone who likes a bit of variety, but also likes doing things the right way, will enjoy this.

The site is in Benoni; early starts mean public transport timing matters, so check your route before applying.

• Submit warranty claims with photos and technician reports
• Handle complaints calmly and find a fix with the workshop manager
• Open job cards and explain the work and cost before it starts
• Look up part numbers in the electronic parts catalogue using the VIN
• Order stock and special parts, and follow up on back orders
• Pick, pack and issue parts to technicians against job cards

• Accurate when capturing part numbers and prices
• Computer literate with a dealer management system or parts software
• At least 2 years as a service advisor, parts interpreter or in a similar counter role
• Good working knowledge of car parts and basic vehicle systems
• Calm and polite with customers, even when they are upset
• Code 08 licence

• Brand-specific warranty system training
• Experience in a customer satisfaction survey-driven dealership
• Some mechanical training or a trade background

• Paid brand training
• Company uniform
• Commission on parts sales or workshop turnover

• For parts jobs, say how quickly you can find a part using the VIN. Some interviews include a quick lookup test.
• If your customer satisfaction scores were good, give the score. It is the number dealers watch most.