Patient Accounts Officer (Private Hospital)

Patients meet you first at this private hospital admissions office in Benoni, so calm and clear matters. This role rewards consistency more than flash.

This post is Benoni-based, with most of your time spent at a private hospital admissions office. Overtime comes up in peak season and is paid.

• Code consultations and procedures with ICD-10 and CCSA or NHRPL tariffs
• Take payments, issue receipts and balance the cash-up at close
• Send monthly statements and age the debtors book
• Check medical aid membership and benefits before each consultation
• Book appointments and manage the doctor's diary on the practice software

• At least 2 years in a medical practice, hospital or billing bureau
• Confident with Excel and email
• Sound knowledge of ICD-10 coding and medical aid tariff codes
• Matric

• Medical terminology or clinical coding certificate
• Bookkeeping basics or Pastel knowledge for practice accounts
• Worked for a specialist discipline such as radiology, anaesthesia or orthopaedics

• Free medical consultations for staff at some practices
• Bonus linked to collections at billing bureaus
• Normal practice hours with most weekends off

• Give numbers if you can, such as your rejection rate or how much you cut the 90-day debtors.
• Specialist rooms care about the discipline, so say if you've coded for surgeons, anaesthetists or radiologists.