Patient Accounts Officer (Private Hospital) – Entry Level

Every claim you code correctly at this radiology group in Johannesburg CBD gets paid faster. If you learn fast and don't mind being shown things twice, you'll settle in within a few weeks.

This post is Johannesburg CBD-based, with most of your time spent at a radiology group.

• Chase short payments with medical schemes and patients
• Open patient files and capture consent forms in line with POPIA
• Send monthly statements and age the debtors book
• Code consultations and procedures with ICD-10 and CCSA or NHRPL tariffs
• Request pre-authorisation for scans, procedures and admissions
• Submit claims electronically and work through the rejection report daily
• Book appointments and manage the doctor's diary on the practice software

• Matric
• Confident with Excel and email
• You keep patient information private, every time
• Friendly on the phone and firm about outstanding accounts
• At least 2 years in a medical practice, hospital or billing bureau

• Understanding of how HPCSA practitioner and BHF practice numbers are used on claims
• Medical terminology or clinical coding certificate
• Bookkeeping basics or Pastel knowledge for practice accounts

• Parking on site
• Free medical consultations for staff at some practices
• Normal practice hours with most weekends off

• Name the billing software you know in your CV headline; practices want someone who needs no system training.
• Give numbers if you can, such as your rejection rate or how much you cut the 90-day debtors.