Patient Accounts Officer (Private Hospital)

Patients meet you first at this private hospital admissions office in Midrand, so calm and clear matters. Good for someone who wants to build a solid track record they can put on their CV.

You'll report in Midrand. Relocation is not covered for this one. Hours are mostly Monday to Friday, with the odd Saturday in busy months.

• Request pre-authorisation for scans, procedures and admissions
• Book appointments and manage the doctor's diary on the practice software
• Code consultations and procedures with ICD-10 and CCSA or NHRPL tariffs
• Take payments, issue receipts and balance the cash-up at close
• Send monthly statements and age the debtors book
• Check medical aid membership and benefits before each consultation

• Matric
• Experience on a practice system such as GoodX, Elixir, Medinol or Healthbridge
• Confident with Excel and email
• At least 2 years in a medical practice, hospital or billing bureau
• Sound knowledge of ICD-10 coding and medical aid tariff codes
• You keep patient information private, every time

• Understanding of how HPCSA practitioner and BHF practice numbers are used on claims
• Experience with hospital case management and pre-auth
• Worked for a specialist discipline such as radiology, anaesthesia or orthopaedics

• Parking on site
• Bonus linked to collections at billing bureaus
• Free medical consultations for staff at some practices

• Keep your cover note short and error-free; front desk jobs are judged on how neatly you communicate.
• Specialist rooms care about the discipline, so say if you've coded for surgeons, anaesthetists or radiologists.