Practice Manager (Dental Practice)

Patients meet you first at this busy general practice in Midrand, so calm and clear matters. Expect to be trusted with real work from your first week.

The site is in Midrand; early starts mean public transport timing matters, so check your route before applying.

• Answer the phones and send clinical questions to the right nurse or doctor
• Book appointments and manage the doctor's diary on the practice software
• Chase short payments with medical schemes and patients
• Check medical aid membership and benefits before each consultation
• Request pre-authorisation for scans, procedures and admissions
• Submit claims electronically and work through the rejection report daily
• Send monthly statements and age the debtors book

• Confident with Excel and email
• Experience on a practice system such as GoodX, Elixir, Medinol or Healthbridge
• Friendly on the phone and firm about outstanding accounts
• You keep patient information private, every time

• Medical terminology or clinical coding certificate
• Bookkeeping basics or Pastel knowledge for practice accounts

• Bonus linked to collections at billing bureaus
• Parking on site
• Normal practice hours with most weekends off
• Free medical consultations for staff at some practices

• Keep your cover note short and error-free; front desk jobs are judged on how neatly you communicate.
• Specialist rooms care about the discipline, so say if you've coded for surgeons, anaesthetists or radiologists.