Recoveries Consultant (Written-Off Accounts)

This debt collection agency in Pinetown needs a calm negotiator who can hear "no" without giving up. If you turn up on time and finish what you start, you'll fit in quickly.

This post is in Pinetown (KwaZulu-Natal). Please only apply if you can travel there daily. Weekend work is on a roster, so you won't be on every weekend.

• Track broken promises-to-pay and follow up within 48 hours.
• Keep calls within the National Credit Act and the Debt Collectors Act rules.
• Negotiate payment arrangements and set up DebiCheck mandates.
• Hand accounts over for legal action once internal steps are exhausted.
• Record reasons for non-payment so the credit team can adjust policy.
• Report daily on rands collected, contacts made and arrangements set.

• Matric
• Registered, or willing to register, with the Council for Debt Collectors
• Good with numbers, dates and payment calculations
• At least 6 months in collections, sales or a call centre
• Clear credit and criminal record

• Legal collections or attorney-firm background
• A second South African language

• Structured weekday hours with only occasional Saturdays
• Council for Debt Collectors registration paid for you
• Uncapped monthly commission on collected rands

• Show your collection results as numbers (for example "collected R420 000 a month against a R350 000 target").
• If you are already registered with the Council for Debt Collectors, put your registration number near the top of your CV.