Returns & Exchanges Desk Clerk (Retail) – Immediate Start

How2Apply Talent Network
Vereeniging, Gauteng
Full-time
Posted 1 hour ago
Full-time Customer Service & Call Centre
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Job Description

If you like people and hate long queues, this insurance branch in Vereeniging suits you. If you like clear targets and knowing where you stand, this is for you.

You'll report in Vereeniging. Relocation is not covered for this one.

What your day looks like

  • Greet customers, find out what they need and manage the queue ticket system.
  • Process returns, exchanges and credit notes under the Consumer Protection Act.
  • Book repairs and warranty claims and give customers a reference number.
  • Upsell contract upgrades, accessories or cover when it fits the customer.
  • Track parcels, reissue waybills and arrange redelivery at the counter.

You'll need

  • Retail hours, including Saturdays, Sundays and month-end
  • Accurate with cash and paperwork
  • Presentable and approachable with all kinds of customers
  • Good on a computer and point-of-sale system

Helpful, not essential

  • RICA and cellular product knowledge
  • Medical scheme or insurance product knowledge
  • Speaking the main local language of your area

What's in it for you

  • Monthly sales incentive on upgrades and add-ons
  • Fixed roster published two weeks ahead
  • Product training and certifications paid for

How to apply for this job

  1. Check you meet the must-haves first; recruiters filter on those before anything else.
  2. Have the following on hand (clear photos on your phone are fine at first): certified copy of your Grade 12 certificate, a recently certified ID copy (within 3 months) plus a CV with a recent reference from a retail or service job.
  3. Use the form on this page. It takes about two minutes and you don't need to upload anything yet.
  4. Watch for a call or WhatsApp from How2Apply over the next 9 working days.

Your application joins the How2Apply talent pool for this role, and we put shortlisted people forward to employers hiring in and around Vereeniging.

Applying is free. Nobody from How2Apply will ever ask you to pay for anything to get this job.

Before you hit apply

  • Apply close to home: stores prefer people who can reach the mall reliably for opening and closing shifts.
  • Mention any till, cash-up or POS work on your CV; it shows you can be trusted with money.

Interested in this role?

Apply in 2 minutes. No CV upload needed yet.

Applying is free. How2Apply will never ask you for money.

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Job details
SalaryDiscussed at interview
Job TypeFull-time
LocationVereeniging, Gauteng
CategoryCustomer Service & Call Centre
Experience3+ years
Posted28 September 2026
Closing Date29 October 2026
How2Apply Talent Network
Recruiting for employers in Vereeniging

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