Returns & Exchanges Desk Clerk (Retail) – Immediate Start

If you like people and hate long queues, this insurance branch in Vereeniging suits you. If you like clear targets and knowing where you stand, this is for you.

You'll report in Vereeniging. Relocation is not covered for this one.

• Greet customers, find out what they need and manage the queue ticket system.
• Process returns, exchanges and credit notes under the Consumer Protection Act.
• Book repairs and warranty claims and give customers a reference number.
• Upsell contract upgrades, accessories or cover when it fits the customer.
• Track parcels, reissue waybills and arrange redelivery at the counter.

• Retail hours, including Saturdays, Sundays and month-end
• Accurate with cash and paperwork
• Presentable and approachable with all kinds of customers
• Good on a computer and point-of-sale system

• RICA and cellular product knowledge
• Medical scheme or insurance product knowledge
• Speaking the main local language of your area

• Monthly sales incentive on upgrades and add-ons
• Fixed roster published two weeks ahead
• Product training and certifications paid for

• Apply close to home: stores prefer people who can reach the mall reliably for opening and closing shifts.
• Mention any till, cash-up or POS work on your CV; it shows you can be trusted with money.