Security Dispatcher (Armed Response)

Night or day, an armed response control room in Brits never switches off, and neither does your focus on shift. This role rewards consistency more than flash.

The site is in Brits; early starts mean public transport timing matters, so check your route before applying.

• Pull and save video footage for incident investigations
• Log every event and action on the monitoring software
• Talk down intruders over on-site speakers when the system allows
• Dispatch the nearest response vehicle over the radio
• Hand over open incidents clearly at shift change
• Report camera faults and offline sites to the technicians
• Answer alarm signals and phone clients to verify them

• Computer literate and quick on a keyboard
• Good memory for sites, streets and procedures
• Clear speaking voice on radio and phone
• PSIRA registration, Grade C or higher
• Able to stay focused through 12-hour day and night shifts
• No criminal convictions (vetting is done before you start)

• Speaking more than one local language
• Call centre work in the past

• Indoor, air-conditioned work environment
• Shift allowance for nights
• Training on the monitoring software

• Show you can stay alert at night. If you have done night shift before without problems, say so.
• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.