Security Dispatcher (Armed Response) – Permanent

You'll watch the screens and radios at a remote video monitoring centre in Kimberley, and send help the moment something is wrong. Someone who likes a bit of variety, but also likes doing things the right way, will enjoy this.

Location: Kimberley, Northern Cape. Applicants who already live in the area get looked at first. Start is planned for the beginning of next month.

• Hand over open incidents clearly at shift change
• Pull and save video footage for incident investigations
• Answer alarm signals and phone clients to verify them
• Monitor live CCTV feeds and zoom in on suspicious movement
• Talk down intruders over on-site speakers when the system allows
• Dispatch the nearest response vehicle over the radio

• Clear speaking voice on radio and phone
• Matric
• PSIRA registration, Grade C or higher
• Computer literate and quick on a keyboard

• Experience on a CCTV or alarm monitoring platform
• Call centre work in the past
• Speaking more than one local language

• Training on the monitoring software
• Shift allowance for nights
• Indoor, air-conditioned work environment

• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.
• Mention any software you have used: alarm monitoring, CCTV or even call centre systems. Control rooms need people who learn screens fast.