Security Dispatcher (Armed Response)

From a chair in a remote video monitoring centre in Rustenburg, you guide officers in the field to where they are needed. You don't need to be the loudest person in the room, just the one others can count on.

This post is in Rustenburg (North West). Please only apply if you can travel there daily. The first two weeks are spent shadowing someone experienced.

• Pull and save video footage for incident investigations
• Dispatch the nearest response vehicle over the radio
• Report camera faults and offline sites to the technicians
• Track stolen vehicles on the map and guide recovery teams
• Talk down intruders over on-site speakers when the system allows
• Log every event and action on the monitoring software
• Hand over open incidents clearly at shift change

• Computer literate and quick on a keyboard
• Able to stay focused through 12-hour day and night shifts
• Clear speaking voice on radio and phone
• Good memory for sites, streets and procedures

• CCTV operator short course
• Call centre work in the past
• Speaking more than one local language

• Shift allowance for nights
• Indoor, air-conditioned work environment
• Training on the monitoring software
• Path to senior controller or supervisor

• Show you can stay alert at night. If you have done night shift before without problems, say so.
• Mention any software you have used: alarm monitoring, CCTV or even call centre systems. Control rooms need people who learn screens fast.