Security Dispatcher (Armed Response)

Night or day, a shopping mall security office in Umlazi never switches off, and neither does your focus on shift. You'll work with a small crew, so being easy to work with matters as much as skill.

This post is Umlazi-based, with most of your time spent at a shopping mall security office. There's a probation period of three months before the contract is confirmed.

• Track stolen vehicles on the map and guide recovery teams
• Pull and save video footage for incident investigations
• Dispatch the nearest response vehicle over the radio
• Monitor live CCTV feeds and zoom in on suspicious movement
• Answer alarm signals and phone clients to verify them

• PSIRA registration, Grade C or higher
• Matric
• Good memory for sites, streets and procedures
• No criminal convictions (vetting is done before you start)

• Speaking more than one local language
• Experience on a CCTV or alarm monitoring platform
• Call centre work in the past

• Training on the monitoring software
• Path to senior controller or supervisor
• Shift allowance for nights

• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.
• Mention any software you have used: alarm monitoring, CCTV or even call centre systems. Control rooms need people who learn screens fast.