Service Desk Consultant (Furniture Store)

If you like people and hate long queues, this courier depot counter in Polokwane suits you. You'll work with a small crew, so being easy to work with matters as much as skill.

The site is in Polokwane; early starts mean public transport timing matters, so check your route before applying. You'll start with a short induction before working on your own.

• Track parcels, reissue waybills and arrange redelivery at the counter.
• Process returns, exchanges and credit notes under the Consumer Protection Act.
• Update customer details and file signed forms for audit.
• Call customers when repairs or orders are ready to collect.
• Book repairs and warranty claims and give customers a reference number.

• Accurate with cash and paperwork
• Good on a computer and point-of-sale system
• You can stay polite with a long queue watching
• Retail or customer service experience of at least a year

• RICA and cellular product knowledge
• Speaking the main local language of your area

• Fixed roster published two weeks ahead
• Staff discount on products
• Product training and certifications paid for

• Apply close to home: stores prefer people who can reach the mall reliably for opening and closing shifts.
• Mention any till, cash-up or POS work on your CV; it shows you can be trusted with money.