Social Media Coordinator (Retail Brand)

You'll plan, post and measure campaigns for an online retail store in Umhlanga. You'll work with a small crew, so being easy to work with matters as much as skill.

Home base is an online retail store on the Umhlanga side of KwaZulu-Natal.

• Design posts and short videos in Canva or Adobe tools.
• Track leads, sales and cost per result in GA4 and ad dashboards.
• Handle opt-ins and unsubscribes so the lists stay POPIA compliant.
• Build email campaigns and segment lists on a CRM such as HubSpot or Mailchimp.
• Reply to comments and DMs, and pass sales enquiries to the right person.
• Present a monthly results report with what to change next.

• Comfortable juggling several deadlines in a week
• Good written English with sharp proofreading
• At least 2 years of hands-on social or digital marketing
• Hands-on with Meta Business Suite and Google Ads
• A portfolio of campaigns, posts or sites you worked on
• A diploma or degree in marketing, communications or digital media

• Performance bonus tied to campaign results
• Laptop and data allowance
• Budget for courses and certifications
• Hybrid work with two office days a week

• Tailor two sample posts to the brand you are applying to and attach them; it gets you noticed quickly.
• Link your portfolio in the first line of your CV; hiring managers click it before reading anything else.