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Tour Desk Agent (Waterfront)

How2Apply Talent Network

Atlantis, Western Cape

Internship

Posted 1 day ago

Internship Hospitality & Tourism

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Job Description

At this boutique guesthouse in Atlantis, you'll turn bookings into happy stays. Expect to be trusted with real work from your first week.

You'll report in Atlantis. Relocation is not covered for this one.

What you'll actually do

Allocate rooms and pass early check-ins to housekeeping.
Manage OTA bookings coming in from online travel channels.
Book shuttles, dinner reservations and game drives for guests.
Balance your cash float and card slips before handover.
Store guest details securely in line with POPIA.

Must-haves

Matric
Honest with cash and card payments
Clear spoken and written English
A hospitality or tourism diploma, or 1 year at a hotel front desk

Helpful, not essential

Revenue or yield management exposure
Opera PMS or Protel certificate
A foreign language such as German, French or Portuguese

What you get

Paid system training in the first month
Night-shift allowance
Service charge share at some properties
Meals on duty and uniform supplied

Applying, step by step

Make sure the role, the hours and working in Atlantis really suit you before you apply.
Have the following on hand (clear photos on your phone are fine at first): two contactable references, your hospitality or tourism diploma and transcript plus certified copy of your matric certificate.
Send your details with the form below. Add one or two lines about similar work you've done.
Keep your phone on. Shortlisted applicants are contacted by call, SMS or WhatsApp within 10 working days.

How2Apply recruits for this position on behalf of hiring employers around Atlantis; applications go into our talent pool and shortlisted candidates are introduced directly.

How2Apply never charges you to apply, for training, for uniforms or for a "placement fee". If anyone asks you for money, it is a scam.

How to stand out

Hotels phone applicants to hear how they sound, so answer unknown numbers politely while you are job hunting.
Name the property systems you have used (Opera, Protel, a GDS) in the first lines of your CV.