Tracking Control Room Agent (Vehicle Recovery)

Night or day, a vehicle tracking control centre in Pretoria East never switches off, and neither does your focus on shift. Expect to be trusted with real work from your first week.

This post is in Pretoria East (Gauteng). Please only apply if you can travel there daily. Shifts rotate, so you'll need to be flexible about days and nights.

• Dispatch the nearest response vehicle over the radio
• Answer alarm signals and phone clients to verify them
• Pull and save video footage for incident investigations
• Track stolen vehicles on the map and guide recovery teams
• Talk down intruders over on-site speakers when the system allows

• Matric
• Able to stay focused through 12-hour day and night shifts
• PSIRA registration, Grade C or higher
• Clear speaking voice on radio and phone
• Computer literate and quick on a keyboard

• Shift allowance for nights
• Training on the monitoring software
• Path to senior controller or supervisor
• Indoor, air-conditioned work environment

• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.
• Show you can stay alert at night. If you have done night shift before without problems, say so.