Warranty Clerk (Dealership)

The workshop runs on good bookings and the right parts. This franchised car dealership in Prospecton needs you on that side. This is a good step for someone who wants proper routine and a manager who notices good work.

Home base is a franchised car dealership on the Prospecton side of KwaZulu-Natal.

• Book in vehicles, walk around with the customer and note existing damage
• Invoice completed jobs and explain the invoice at collection
• Open job cards and explain the work and cost before it starts
• Count stock during cycle counts and year-end stocktake
• Order stock and special parts, and follow up on back orders

• Calm and polite with customers, even when they are upset
• Matric, plus a motor industry background
• Computer literate with a dealer management system or parts software
• At least 2 years as a service advisor, parts interpreter or in a similar counter role
• Good working knowledge of car parts and basic vehicle systems

• Paid brand training
• Commission on parts sales or workshop turnover
• Monthly CSI bonus for customer ratings
• Company uniform

• For parts jobs, say how quickly you can find a part using the VIN. Some interviews include a quick lookup test.
• If your customer satisfaction scores were good, give the score. It is the number dealers watch most.