Workshop Controller (Service Department)

If you know cars and like people, this truck and bus dealership in Rustenburg has a front counter spot for you. If you like clear targets and knowing where you stand, this is for you.

The work is in Rustenburg, North West, so you'll need a reliable way to get there every day. You'll start with a short induction before working on your own.

• Submit warranty claims with photos and technician reports
• Open job cards and explain the work and cost before it starts
• Count stock during cycle counts and year-end stocktake
• Look up part numbers in the electronic parts catalogue using the VIN
• Invoice completed jobs and explain the invoice at collection
• Book in vehicles, walk around with the customer and note existing damage

• Computer literate with a dealer management system or parts software
• Good working knowledge of car parts and basic vehicle systems
• Code 08 licence
• Accurate when capturing part numbers and prices

• Some mechanical training or a trade background
• Parts interpreter or service advisor course through merSETA

• Monthly CSI bonus for customer ratings
• Commission on parts sales or workshop turnover
• Paid brand training

• Mention which dealer management system or parts catalogue you have used. It cuts down your training time.
• For parts jobs, say how quickly you can find a part using the VIN. Some interviews include a quick lookup test.