Alarm Monitoring Controller (Night Shift)

Night or day, a shopping mall security office in Kathu never switches off, and neither does your focus on shift. You'll work with a small crew, so being easy to work with matters as much as skill.

This post is in Kathu (Northern Cape). Please only apply if you can travel there daily.

• Track stolen vehicles on the map and guide recovery teams
• Log every event and action on the monitoring software
• Dispatch the nearest response vehicle over the radio
• Monitor live CCTV feeds and zoom in on suspicious movement
• Talk down intruders over on-site speakers when the system allows
• Keep call-out times and client passwords up to date

• Good memory for sites, streets and procedures
• No criminal convictions (vetting is done before you start)
• Clear speaking voice on radio and phone
• PSIRA registration, Grade C or higher
• Computer literate and quick on a keyboard

• Experience on a CCTV or alarm monitoring platform
• CCTV operator short course

• Shift allowance for nights
• Path to senior controller or supervisor
• Training on the monitoring software
• Indoor, air-conditioned work environment

• Some companies give a typing and map test. Practise finding streets on a map quickly before the interview.
• Mention any software you have used: alarm monitoring, CCTV or even call centre systems. Control rooms need people who learn screens fast.