how2apply

Arrears Negotiator (Vehicle Finance)

How2Apply Talent Network

Benoni, Gauteng

Full-time

Posted 1 hour ago

Full-time Customer Service & Call Centre

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Job Description

This vehicle finance collections floor in Benoni needs a calm negotiator who can hear "no" without giving up. Expect to be trusted with real work from your first week.

This post is in Benoni (Gauteng). Please only apply if you can travel there daily.

The work, day to day

Negotiate payment arrangements and set up DebiCheck mandates.
Report daily on rands collected, contacts made and arrangements set.
Answer disputes about balances, interest and fees with a printed statement.
Track broken promises-to-pay and follow up within 48 hours.
Hand accounts over for legal action once internal steps are exhausted.

Must-haves

Registered, or willing to register, with the Council for Debt Collectors
Target-driven and comfortable with commission
You keep your tone respectful even when the debtor is not
Good with numbers, dates and payment calculations
Clear credit and criminal record

Nice if you have

Legal collections or attorney-firm background
A second South African language

What's in it for you

Uncapped monthly commission on collected rands
Structured weekday hours with only occasional Saturdays
Monthly incentives for the top three collectors

How to apply

Make sure the role, the hours and working in Benoni really suit you before you apply.
Have the following on hand (clear photos on your phone are fine at first): certified copy of your SA ID or work permit plus last three payslips showing commission earned.
Fill in the short form below with your name and a phone number you actually answer.
If you're shortlisted you'll hear from us within 8 working days, usually by phone.

Your application joins the How2Apply talent pool for this role, and we put shortlisted people forward to employers hiring in and around Benoni.

Applying is free. Nobody from How2Apply will ever ask you to pay for anything to get this job.

Tips to get shortlisted

Interviewers often role-play a difficult debtor; stay polite, get a date and an amount, and close the call.
Show your collection results as numbers (for example "collected R420 000 a month against a R350 000 target").